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The BigPanda Partner ecosystem is an exclusive network of leaders committed to superior agentic IT operations solutions. Team with customers to drive transformation, solve business challenges, and define the future.

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Agentic ITOps Platform

The BigPanda agentic ITOps platform uses AI to automate IT detection, triage, and resolution, improving operational efficiency and reducing downtime and costs.

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Solutions

• Transform ITSM with Agentic ITOps

Learn how enterprises can empower incident management teams with AI assistance by integrating agentic AI into their incident management strategy.

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Resources

• Derisking IT Change Management with Agentic AI

Discover how agentic AI transforms the IT change management process to predict high-risk changes, prevent incidents, and protect engineering time.

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Company

Careers

We’re looking for talented, passionate, creative, and fun people to join our embarrassment of Pandas. (Yes, that’s really what a group of pandas is called!)

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From firefighting to prevention: transform IT incident management with agentic IT operations

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Platform Overview

• AI Incident Prevention
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• AI Detection & Response
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• AI Incident Assistant
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• IT Knowledge Graph
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Features

• Detection:
  Open Integration Hub
  AI Detection
• Diagnosis:
  Service Desk Correlation
  Suggested Actions
  Incident Correlation
• Triage:
  Automated Incident Triage
  Root Cause Analysis
  Similar Incidents
• Prevention:
  Change Risk Management
  Problem Management

Industries

• Financial services
• Manufacturing
• Insurance
• Media and entertainment
• Managed services
• Airlines
• All industries

Customer Resources

• Customer Support
• Professional Services
• BigPanda Education

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