Agentic AI for IT Operations | BigPanda
Agentic AI for IT operations
Manual ITOps is slow, reactive, and expensive. BigPanda enables a new era of IT automation.
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Trusted by enterprise IT teams who keep the digital world running:
The BigPanda agentic IT operations platform at a glance
Agentic IT operations, powered by BigPanda - YouTube
Agentic IT operations, powered by BigPanda
Enterprises spend $250 billion annually on manual, human-driven IT operations, and it doesn’t scale.
The BigPanda platform represents the evolution of AIOps, delivering agentic AI automation for ITOps and ITSM teams. Watch the video to see how BigPanda eliminates slow IT response times, human error, and inconsistent execution that erode customer confidence.
Automate IT work. Unleash the productivity of your teams.
- Ensure every incident ticket includes context, root cause, and a recommended action.
- Enable your L2 operators to stop investigating and start resolving.
- Surface SLA risk before it becomes a breach.
Put AI agents on the front lines of L1 operations
- Use AI agents for repetitive, low-judgment work and escalations.
- Reduce your GSI spend by automating outsourced work.
- Free your L1 operators to focus only on what humans do best.
Resolve incidents faster, with fewer people
- Reduce the size, length, and frequency of your bridge calls.
- Speed IT incident resolution and unblock execution.
- Eliminate silos and automate major incident coordination.
Stop incidents before they start
- Prevent outages before they impact your customers.
- Accelerate change approvals with clear, automated risk analysis.
- Unlock engineering velocity with faster approved changes.
Why leading enterprises choose BigPanda
Turn tribal knowledge into AI context
Every enterprise runs on tribal knowledge trapped in tools, tickets, and people’s heads. BigPanda unifies it into a living knowledge graph that gives AI the context to actually reason rather than just follow rules.
Perfect data not required
Real-world data is messy. BigPanda was built for that. Our AI works with what you have from day one and improves it as a byproduct of daily operations.
Quick wins that compound
Deliver value quickly. Reduce adoption friction and build momentum through clear wins. Early BigPanda adopters see a median ROI of 430%, with payback in under a year.
Supercharge your ServiceNow ITSM investment with BigPanda
Enterprises don’t have to wait for perfect data to get more from ServiceNow with BigPanda. Turn alert noise into context-rich incidents, so your ServiceNow workflow can act faster with less noise, fewer tickets, and quicker MTTR.
Work smarter with BigPanda
See what Fortune 1000 enterprises have achieved
View The Business Value of the BigPanda Platform report to see how customers have achieved a median ROI of 430% and payback in under a year.
Ensure reliability across your organization
See how agentic IT operations change the equation and help enterprises deliver reliability at scale. Watch webinar →
Learn from industry experts
Access our library of resources that cover agentic ITOps, event management, incident management, and more.
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